Refund & Cancellation Policy
Refund & Cancellation Policy
Thank you for enrolling in Chart Shastra’s Master Trader’s Program (MTP). We are committed to offering serious, high-quality trading education, not false guarantees or impulse purchases.
By making a payment to Chart Shastra (hereinafter referred to as “we”, “our”, or “us”), you acknowledge and agree to the terms outlined below.
No Refund Policy
Due to the nature of our cohort-based programs and digital content, all purchases made on Chart Shastra are non-refundable.
This includes:
One-time full course fees
Partial or advance payments
Missed or unattended sessions
Early withdrawal or mid-program dropout
We allocate resources, reserve limited seats, and structure live interactions based on your commitment at the time of enrollment. Your payment ensures a seat in a scheduled cohort and access to proprietary learning material. Thus, we do not offer refunds under any circumstances, unless explicitly stated otherwise by our team in writing.
Cancellations Before Cohort Start
If you have enrolled but are unable to attend before the batch begins, you may be eligible to defer your enrollment to a future batch, subject to availability and written approval.
Note:
Requests must be made at least 5 working days prior to cohort start date
Deferrals are valid for 1 upcoming cohort only
No deferral or refund is allowed once the cohort starts
Please email us at hello@Chart Shastra.com for such requests. Acceptance is not guaranteed and is at our sole discretion.
Payment Gateway & Technical Charges
All payments are processed securely through third-party platforms like Razorpay. In case of a duplicate charge or payment error, please contact us within 3 working days. Upon verification, the incorrect charge will be refunded within 7–10 business days to the original payment method.
Note:
Razorpay’s transaction charges are non-refundable
We are not liable for delays caused by third-party systems
Chargebacks & Disputes
Initiating a chargeback after accessing any part of the course will be treated as a breach of this policy and fraud attempt. We reserve the right to:
Ban the user permanently from all current and future Chart Shastra programs
Take appropriate legal action
Submit evidence of enrollment, access, and usage to the payment processor to contest the chargeback
Exceptional Situations
In rare, documented cases of medical emergencies or unavoidable circumstances, we may review refund or deferment requests on a case-by-case basis. Supporting documents will be required. Decision made by Chart Shastra in such cases will be final and binding.
Digital Content Access
Once you have accessed any course material, recordings, or tools provided by Chart Shastra, you are no longer eligible for cancellation or refund under any reason, including but not limited to:
Personal dissatisfaction
Time constraints
Change of mind
“Not what I expected” scenarios
Contact Us for Clarification
If you have any concerns regarding this policy or your enrollment status, please contact us at:
📧 thechartshastra@gmail.com
We are here to help clarify any questions prior to your commitment.
Summary
Chart Shastra is an outcome-driven, limited-seat program curated by experts. We do not offer trial-based models or casual access. Please ensure you're fully committed before joining.
Chart Shastra is owned and operated by DNNG Fintech Pvt. Ltd.
Thank you for enrolling in Chart Shastra’s Master Trader’s Program (MTP). We are committed to offering serious, high-quality trading education, not false guarantees or impulse purchases.
By making a payment to Chart Shastra (hereinafter referred to as “we”, “our”, or “us”), you acknowledge and agree to the terms outlined below.
No Refund Policy
Due to the nature of our cohort-based programs and digital content, all purchases made on Chart Shastra are non-refundable.
This includes:
One-time full course fees
Partial or advance payments
Missed or unattended sessions
Early withdrawal or mid-program dropout
We allocate resources, reserve limited seats, and structure live interactions based on your commitment at the time of enrollment. Your payment ensures a seat in a scheduled cohort and access to proprietary learning material. Thus, we do not offer refunds under any circumstances, unless explicitly stated otherwise by our team in writing.
Cancellations Before Cohort Start
If you have enrolled but are unable to attend before the batch begins, you may be eligible to defer your enrollment to a future batch, subject to availability and written approval.
Note:
Requests must be made at least 5 working days prior to cohort start date
Deferrals are valid for 1 upcoming cohort only
No deferral or refund is allowed once the cohort starts
Please email us at hello@Chart Shastra.com for such requests. Acceptance is not guaranteed and is at our sole discretion.
Payment Gateway & Technical Charges
All payments are processed securely through third-party platforms like Razorpay. In case of a duplicate charge or payment error, please contact us within 3 working days. Upon verification, the incorrect charge will be refunded within 7–10 business days to the original payment method.
Note:
Razorpay’s transaction charges are non-refundable
We are not liable for delays caused by third-party systems
Chargebacks & Disputes
Initiating a chargeback after accessing any part of the course will be treated as a breach of this policy and fraud attempt. We reserve the right to:
Ban the user permanently from all current and future Chart Shastra programs
Take appropriate legal action
Submit evidence of enrollment, access, and usage to the payment processor to contest the chargeback
Exceptional Situations
In rare, documented cases of medical emergencies or unavoidable circumstances, we may review refund or deferment requests on a case-by-case basis. Supporting documents will be required. Decision made by Chart Shastra in such cases will be final and binding.
Digital Content Access
Once you have accessed any course material, recordings, or tools provided by Chart Shastra, you are no longer eligible for cancellation or refund under any reason, including but not limited to:
Personal dissatisfaction
Time constraints
Change of mind
“Not what I expected” scenarios
Contact Us for Clarification
If you have any concerns regarding this policy or your enrollment status, please contact us at:
📧 thechartshastra@gmail.com
We are here to help clarify any questions prior to your commitment.
Summary
Chart Shastra is an outcome-driven, limited-seat program curated by experts. We do not offer trial-based models or casual access. Please ensure you're fully committed before joining.
Chart Shastra is owned and operated by DNNG Fintech Pvt. Ltd.
Contact
📧connect@chartshastra.com
📞 +91-7036003299
📞 +91-7036003099
Contact
📧connect@chartshastra.com
📞 +91-7036003299
📞 +91-7036003099